Do I need my own AI key?

No. The AI runs inside the platform and its cost is already in the credits. You don't have to enter a key.

What kind of Instagram account do I need?

A professional account (Business or Creator) that you own. Meta's API doesn't allow connecting personal accounts.

What does the AI say when it doesn't know?

It doesn't guess. It checks products and prices against your catalog, and if there's no answer it hands the chat to you and messages you on Telegram.

Can I turn the AI off?

Yes. One button stops the AI, and you can join any chat yourself. While you're typing, the AI stays quiet.

Connection keys are stored encrypted. Instagram connects through the official Meta OAuth, so your password is never asked for. Each shop's data is kept separate from the others.

Does the AI reply to customers on Telegram?

Yes. Connect your Telegram bot and the AI answers customers there too, with buttons and contact or location requests. You also get Telegram alerts about hot buyers and chats that need you.

How well does it understand Uzbek?

Well. It reads Latin and Cyrillic and messages that mix Russian and Uzbek. Product names and prices come from your catalog.

Which languages does it reply in?

If a customer writes in Uzbek, Russian or English, the AI answers in the same language. Other languages aren't officially supported yet.

What if an operator is needed?

An operator can join a chat at any moment. When a question is tricky, the AI flags the chat and sends a Telegram alert. If no operator is around, the AI carries on.

Is it hard to set up?

You don't need a developer. Connect Instagram through the official API, then type in your catalog or pull it from your inventory system. Stuck somewhere? Message us on Telegram and we'll help.

AI sales assistant for Instagram Direct and Telegram

Writes in Uzbek, Russian and English

Every buyer who messages you on Instagram or Telegram gets an answer. Even at 2 a.m.

Labbay AI quotes products and prices from the catalog you entered, asks for a phone number and puts the lead in your pipeline. When a buyer is ready to order, you get a Telegram message.

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Free starter credits• No card needed• Official Meta API

Sample chat: Instagram Direct → Labbay CRM

Sample

@dilnoza_karimova

online

Labbay AI

Hi, do you have sneakers?

14:22

Auto-replyAI Agent

Hi! We do. Which kind: white, black or sporty? Send a photo and I'll find that exact pair.

14:22

Waiting for sync...

Funnel: New inquiry

Pipeline1/4

Customer@dilnoza_karimova

24 / 7

Always on

Operator

Can step in anytime

Hot-lead alert

How it works

Up and running in three steps

You don't need a developer. Once your account is open, you set everything up yourself.

Connect Instagram and Telegram

Instagram connects through the official Meta login, so we never see your password. For Telegram you paste the bot token from @BotFather.

Add your catalog and rules

Enter products, prices and delivery terms, or pull them from MoySklad or Billz. This is also where you tell the AI how it should sound.

Test it, then switch it on

Message the test chat yourself, the way a customer would. Happy with the answers? Turn the AI on and leads start landing in your pipeline.

What the AI seller does

From the first message to the order

It reads the customer's question, finds the right product in your catalog and takes the chat all the way to an order. It reads Uzbek in Latin or Cyrillic, and Russian-Uzbek mixed in one message.

Quotes prices from your catalog

Asked "how much is this bag?", the AI answers with the price from your catalog. Prices and discounts are checked before the reply goes out.

Asks for the phone number itself

Once a buyer is interested, the AI asks for the number, address, size or whatever the order needs. Only a number the customer actually typed goes on the card.

Sorts leads into cold, warm and hot

Every chat gets a score and moves to the right pipeline stage. In the morning you see at a glance who is ready to buy.

Instagram and Telegram in one inbox

Direct and Telegram chats sit in one inbox. Step into any chat whenever you like, and the AI goes quiet.

Hands you the hard questions

If someone asks about something that isn't in the catalog, the AI won't make up an answer. It passes the chat to you and pings you on Telegram.

Catches the night owls

A "can I pick it up tomorrow?" at 11:40 p.m. doesn't sit until morning. The AI replies and gets the number, and you wake up to a ready lead.

Labbay CRM

Every buyer in plain sight

Chats, leads and the pipeline in one place. Open it and see who asked what and who is waiting for a call.

FunnelChatsReportsContacts

Search leads...

New

@jasur_real

Could you send the catalog?

AI replied1m ago

@zarina_style

How much is the bag?

AI replied4m ago

In progress

@nodir_bek

Is it available in black too?

320,000 UZSWarm lead

Hot leads

Dilnoza KarimovaHot

Address: Chilonzor 7, bldg 12

450,000 UZSAddress received

Won deals

Azizxon M.Sold

Order confirmed

890,000 UZS

Shown with sample data. The real screen will contain your own conversations and leads.

Integrations

Works with the tools you already use

Keep your current setup. Connect what you need and leave the rest where it is.

InstagramDirect messages

TelegramCustomer bot and alerts

MoySkladInventory and stock

BillzCatalog and stock

amoCRMLeads and stages in sync

Pricing

Pay for what you use

Each AI reply uses credits. There's no monthly fee: when credits run low, you top up.

No subscription, credits only

Pay with credits

Free starter credits when you sign up, no card required
Top up your balance through Click whenever you like
AI models and keys are on our side, so you don't need an OpenAI or Google account

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You stay in control

Never invents prices

Every price is checked against your catalog.

Asks you when unsure

Hands the chat to you instead of guessing.

Step in any time

Join a chat or switch the AI off with one button.

Try it first

Check it in the test chat before customers see it.

Encrypted keys

Instagram, MoySklad and AI keys are stored encrypted in our database.

Official Meta connection

Instagram connects through Meta OAuth. We never see your password, and you can revoke access in Instagram settings any time.

Every shop kept apart

One shop's customers and chats are never visible to another shop.

Comparison

An operator and Labbay AI side by side

Same question comes in. Who answers how?

Operator or salesperson

Phone is off at night and on holidays
Gets tired by evening and slips up
Quotes prices from memory and can get them wrong
Handles 1–2 customers at a time

Labbay AI Recommended

Replies at night and on holidays
Sounds the same at 9 a.m. and 9 p.m.
Takes prices from the catalog and checks them
Answers every chat separately, nobody waits in line

Try it

Calculator

What are slow replies costing you?

Set how many people message you a day and your average order. The calculator does the rest.

Messages per day:50 / day

10120250+

Average order:350,000 UZS

100,000 UZS750,000 UZS1,500,000+ UZS

Share of messages left unanswered:3%

2%8%15%

Revenue you could win back each month

Extra per month

+15,750,000 UZS

Orders kept~45

This is an estimate: we assume 3% of messages are lost to slow replies and the AI keeps them. Your number may come out different.

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About Labbay AI: an AI sales assistant for Instagram Direct and Telegram

Labbay AI is an AI sales assistant for Instagram and Telegram shops in Uzbekistan. When a customer messages your Direct or your Telegram bot, the AI replies, quotes products and prices from your catalog, asks for a phone number and adds the lead to your CRM pipeline.

The AI writes in Uzbek (Latin and Cyrillic), Russian and English. When a hot buyer shows up or a question has no answer, you get a Telegram message and take over the chat yourself.

Instagram connects through the official Meta API, Telegram through your own bot
On a tricky question the AI hands the chat to an operator and alerts them on Telegram
Syncs with MoySklad, Billz and amoCRM, with every chat in one inbox

FAQ

Frequently asked questions

There's no subscription; each AI reply uses credits. You get free starter credits when you sign up, and no card is needed.

Put an AI seller on tonight's shift

Open your account in a minute and get free starter credits. Connect Instagram and try the first chat yourself.

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